Thank you for ordering Lymph Tonic. We work with trusted fulfillment partners to deliver your order safely and on time. Below are the details of our shipping process.
Orders are typically processed within 1 to 2 business days after payment is confirmed. Orders placed on weekends or US public holidays will be processed the next business day.
International shipping incurs an additional fee calculated at checkout. Customers are responsible for any customs duties, import taxes, or VAT imposed by their country.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on the carrier's website to monitor your shipment.
If you do not receive a tracking email within 3 business days of placing your order, check your spam folder first, then contact us at support@lymphtonic.com.
Please double-check the shipping address before completing your order. We cannot reroute packages once they have shipped. If an order is returned to us due to an incorrect address, you will be responsible for re-shipping costs.
If your package shows as delivered but you have not received it, please:
For damaged shipments, please take clear photos of the package and contents and email us within 7 days of delivery. We will arrange a replacement at no cost.
If you need to update your shipping address or cancel an order, email support@lymphtonic.com as soon as possible. We can only accommodate changes before the order has been processed for shipping (typically within 12 hours of order placement).
Due to import regulations, Lymph Tonic may not be shipped to certain countries. If your country is restricted, you will see this at checkout. Contact our support team if you have questions about availability in your region.
For any shipping-related question, email support@lymphtonic.com. We aim to respond within 1 business day.
Lymph Tonic